Privacy Policy

You place special importance on how your personal data is collected, used, and shared by this Website, therefore, we have established this Privacy Policy (or hereinafter referred to as "Policy") to enable you to become aware of practices and conditions in which the information or personal data (hereinafter "Data"), collected digitally at the following address: https://www.italia-disques.com (hereinafter " Site "), is registered, used and stored by its Owner (hereinafter ITALIA DISQUES) :

ITALIA DISQUES
Angelo VIRZI
Rue de Hombroux, 21
B-4432 Alleur
Belgium

E-mail : info@italia-disques.com
Tel. : +32475619799

Given the constant evolution of laws and regulations on technology and the protection of personal data, it is normal for this Policy to follow this evolution and be updated. Any update issued by the GDPR (General Data Protection Regulation) necessarily entailing a modification of this Policy will be published by e-mail to any user, account owner registered on this Site, at the time of publication.

If any of the clauses of this Policy were to be declared invalid or non-compliant with the GDPR, it will be deemed unwritten but will not invalidate the other clauses in our Policy.

This Policy is applicable to all Data collected directly by the different collection forms available on this Site or indirectly collected by the existence of tracking cookies (text files) on this Site.

It does not apply to Data collected by any third parties or through websites managed by them in content embedded on this Site; including via applications or content (including advertisements) redirecting the user to this Site.

We thank you for reading carefully our policy regarding the processing of your personal data and inform you that the consultation and / or use of our Site entails the acceptance of these conditions.

If your agreement, required at any time, is not obtained, we invite you not to use our Site.

In addition, it is your responsibility to ensure that any data communicated to ITALIA DISQUES is complete and up-to-date.

The Data that we collect varies according to its nature and purpose, required by the exercise of our activity which is part of the online sale of media, CD, DVD, BLUE-RAY, VINYLES for multimedia.

In order to carry out the object of our commercial business, we are likely to collect the following data in 2 ways:

• your e-mail address will be required on all our contact and collection forms and more specifically, if you want to :
  • contact us for an information request, a question about our products and services, a question about the situation of your order, a complaint about the execution of an order, a complaint in general
  • subscribe to a newsletter mailing list if this feature is available
  • make a comment about our products and services if this feature is available
  • report wrong or illegal content
• Data relating to your identity, surname, first name, postal addresses, telephone numbers, and other useful information, for :
  • certain collecting forms of the Site
  • the registering of a user account on our Site
  • creating a customer account before or during the purchase process
• Data on your bank details, for :
  • a possible integration of the payment process on the Site
  • make purchase refunds (non-compliant goods, delivery error, etc.)
• Data when you contact ITALIA DISQUES by phone or email
• Data if they contain it in attached files or images (EXIF location data) transferred with the contact form or by email
• a copy of the exchanges with ITALIA DISQUES, including e-mail addresses, is made and archived when you contact us according to these different means.

• temporary Data in our collection forms to improve the usability of our Site and facilitate the process of purchasing our products
• navigation Data is data about how you use the Site including the IP address, browser used, browsing time, search history, operating system used, the language and pages viewed
• Data regarding your visits to our Site, including traffic data, log files and other data or communication resources
• Data about the use of social networks when you use the features.

All Data that we collect directly or indirectly from you, stored on this Site, in databases or digital backups and texts, internal or external, may be used to :

• introduce you to our Site and its content
• execute in full the processing of orders received on this Site
• customize your experience and meet your individual needs
• notify you of changes to our Site and our offer of products and services
• possibly provide customized advertising content
• carry out commercial actions
• improve our website
• improve the online purchasing process
• improve your user experience and support needs
• contact you by e-mail
• usefully manage the possible registrations to our Newsletter and their sending
• analyze Website Traffic and Develop Profile and Attendance Statistics
• evaluate browsing habits and speed up your searches
• help us understand how you use our Site to improve it.

All Data or identified as such are used in the exclusive context of the activity of ITALIA DISQUES, which commits not to assign them to other purposes without having the prior consent of the person concerned.

Your Data is processed by the Site Owner and its potential collaborators, partners or internal and external service providers, in charge of :

• Site management and development
• Hosting the Site and its databases
• the possible management of mailings (Newsletter, e-mails of information, postal mail, etc)
• the management of commercial and marketing actions (sales, promos, advertisements, etc.)
• the possible call for administrative or accounting management
• the possible recourse to legal treatment.

The partners or external service providers of the Site are constrained by contractual obligations to respect the confidentiality of the Data and to use them only for the purposes for which they are handled over.

Your Data may be transferred to any purchaser or successor in the event of a merger, assignment, reorganization, dissolution or other sale or transfer of some or all of the assets of ITALIA DISQUES due to uncertainties or bankruptcy, liquidation or other processes in which the Site Users' Data make part of the assets transferred in the integrality.

We may also be called to disclose your Data :

• to comply with any legal mandate, law or legal process, including governmental, regional and regulatory requirements;
• if we believe that disclosing your Data is necessary or appropriate in the context of protecting the rights, property or safety of ITALIA DISQUES, its customers or other stakeholders ; such disclosure includes the exchange of information with other companies and organizations for the purpose of protecting Data against fraud and counterfeiting.

This Site may include embedded content (eg videos, images, articles ...). Embedded content from other sites behaves the same as if the visitor were navigating into those other sites. These websites may collect Data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have a connected account on their website.

This Site may contain links to our external partners or service providers as well as to various social networking platforms managed on third-party servers, by persons or organizations over which ITALIA DISQUES has no control.

Despite all the precautionary measures taken before their integration on this Site, we can in no way be held responsible for how your Data will be stored or used on the servers of these third parties.

We advise you to take knowledge of the applicable Data protection policy of each third party website that you access through our Site to understand how your Data will be used.

In principle, ITALIA DISQUES keeps your Data only for the time necessary to the exercise of the object of its Site or to their purposes.

The back-up time varies depending on the nature of your Data and the reason why it is collected. In addition, a specific storage period may be enforced by a legal obligation.

When you contact ITALIA DISQUES through the various contact forms on our Site, by e-mail or by telephone, your Data are kept at most for the legal duration foreseen by the GDPR, i.e. maximum 36 months as from the last contact exchange with ITALIA DISQUES. Finally, they are irremediably deleted, possibly anonymized to place them in an exclusion Data base for statistical purposes.

If you leave a comment or review, this one and its metadata are kept for a maximum of 36 months. This enables to automatically recognize and approve the forthcoming reviews from same user, instead of leaving them in the moderation queue.

Subscription Data to our newsletter, e-mail address, as well as all optional Data are saved until unsubscribed by the person concerned or kept for a maximum period of 36 months from the last contact exchange with ITALIA DISQUES, who may possibly require a new agreement from the subscriber (opt-in or double opt-in) for a new back-up period of up to 3 years.

For users who register on our site and open an account, we also keep saving the Data and his profile for a legal period of up to 36 months maximum from the last Data movement, whether a Data modification, a purchase, a phone call, etc.

The saving time of all accounting documents relating to the sale of our products and services on the Site (purchase orders, delivery notes, invoices, etc.) is 10 years, a legal obligation, as of the end of the financial year.

When you report illegal content, the data retention period may vary depending on the applicable offense and limitation period.

In addition, and in order to avoid "intoxication" of our internal Databases, all Data that does not record any activity for at least 12 months may be canceled by ITALIA DISQUES, without having to justify it to the person concerned.

Regarding the Data collected by means of cookies or tracers, they can be saved for up to 13 months maximum which is the legal back-up time enforced by the GRDP.

Depending on the type of cookie or tracer and their purpose, the duration of storage may vary within the range from since the closing of the session until the end of the legal period of storage. Their detention may possibly be extended provided that the Data they contain are made completely anonymous, justified for statistical purposes.

Are concerned :

• analytical cookies that analyze the browsing behavior under different parameters : Google Analytics for the ITALIA DISQUES Website
• social network cookies : Facebook, Twitter, Intagram, etc.
• embedded content cookies.

We advise you to read the policy applicable to the use of Google Analytics cookies or tracers as well as each third party website that you access through our Site in order to appreciate the way in which the Data concerning them is processed.

On the one hand, externally, all your Data is stored in Databases hosted by a service provider specialized in hosting websites whose duty is to ensure maximum security : double hosting and processing center, encrypted information, secured environment, firewalls, anti-virus, etc.

On the other hand, we implement on our side a variety of security measures to preserve the confidentiality of your Data, especially when processing online with an encrypted transfer protocole i.e. HTTPS secure mode (while the HTTP mode does not encrypt the Data) of your Data to prevent it from being easily read by third parties.

Given the peculiarities pertaining to the Internet, it is however impossible for us to guarantee the optimal security of the exchanges of information on this network.

Offline internally, only staff who need to do specific work (for example, the Newsletter, processing your order, or using Data for other communication needs) have access to your Data. The computers and servers used to store and process them are provided with maximum precautions, in a secured environment. (Anti-virus, firewall, anti-spam, etc.) In the respect of the same confidentiality, the paper support is avoided or, in case of use, is subject of a systematic shredding after use making it irrecoverable.

We strive to ensure the maximum protection of your Data, but we can not guarantee the absolute security of the information transmitted to this Site. You agree that you transmit your Data at your own risk.

We can not be held responsible for any breach of the privacy settings or security measures established on our Site. As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep secret the password that allows you to access your user account.

Do not disclose Data to third parties. Also, be careful when you disclose information in the public sections of the Site, which can be viewed by any user of the Site.

You may decide not to transmit any Data on this Site : most features of this Site, purchase of products and services, use of our various contact forms and registration, may be inaccessible to you. Therefore, it will not be possible for you to send us your messages, your possible questions or reviews. And if, as a result, you contact us by mail, email or phone, we have made the choice to officially reply only by e-mail, including to confirm a telephone response.

You can decide to no longer be part of our newsletter mailing list by simply unsubscribing by clicking on the link in each email.

If you have a user or customer account, or if you have left notices or comments on the Site or transmitted Data via our various contact and registration forms, you may request to receive a file containing all the existing Data that we have about you, including those that you have provided to us by e-mail or telephone.

You may also request the correction or deletion of your Data about you. This does not take into account the stored Data for administrative, accounting, legal or security purposes.

The exercise of the right of access, rectification, withdrawal of consent, deletion of Data must be sent by email or by mail to :

ITALIA DISQUES
Angelo VIRZI
Rue de Hombroux, 21
B-4432 Alleur
Belgium

E-mail : info@italia-disques.com
Tel. : +32475619799

by proving his identity (attach a copy of his identity card front and back). It should be noted that a request for a withdrawal of consent, for example the will expressed by the person concerned to no longer be part of our mailing list of our Newsletter or action by it to unsubscribe via the link available in these Newsletters, does not automatically lead to the deletion of its Data, unless it clearly expresses the wish by himself.

ITALIA DISQUES can not be held responsible for any potential identity theft in the submission of personal information by any user. The person concerned by this offense may of course exercise his right to request cancelation of this Data.

In case of dissatisfaction or complaint concerning the exercise of your rights, the responsible contact for the processing of your personal data is :

ITALIA DISQUES
Angelo VIRZI
Rue de Hombroux, 21
B-4432 Alleur
Belgium

E-mail : info@italia-disques.com
Tel. : +32475619799

The person concerned can also refer to the Privacy Commission on their website.

These rules of our privacy policy are brought to the attention of any user who visits this website and transmits personal information, to communicate to him that they will be diligently treated in accordance with the new law on the General Data Protection Regulation (GDPR), from which they are extracted, in application from May 25, 2018. More details on this Regulation are available HERE.